Russell Martin Carpet and Rugs

  • About
  • Cleaning
    • Cleaning
    • Carpet Cleaning Pricing
    • Rug Cleaning Pricing
    • Steam Cleaning Explained
  • Sales
  • Repairs
  • News
  • Contact
    • Contact Us
    • IICRC Certfication
    • Limited Lifetime Installation Warranty
  • About
    • Cleaning
    • Carpet Cleaning Pricing
    • Rug Cleaning Pricing
    • Steam Cleaning Explained
  • Sales
  • Repairs
  • News
    • Contact Us
    • IICRC Certfication
    • Limited Lifetime Installation Warranty

News

  • All
  • About Russell Martin
  • Awards
  • Tips and Tricks
  • Trending
Loft with blue area rug

How We Clean Area Rugs

Ernesto Reyes March 19, 2018
Area Rug Care Tips
Learn About Our Cleaning Methods

Ever wonder how Russell Martin cleans your area rugs? It's something we’ve been doing since 1957 right here in downtown Naperville! When a rug first arrives at our rug plant, it is inspected by our master cleaning technician, Tomas. He then writes a prescription for the rug and gets to work.

We don’t put your rug through a big machine; instead Tomas cleans each rug personally, using truck mounted hot steam extraction just like we do in your home. After the rug is cleaned, it is hung to air dry. Once the rug has dried fully, it is re-inspected and if we find a spot hasn’t lifted out or the fringe is still looking a bit dirty we’ll re-clean the rug at no cost to you. On average it takes 3-5 days for each rug to be thoroughly cleaned. Our goal is to always send your rug home as clean as possible!

And don’t forget, anytime you Lug Your Rug into our showroom you always receive a 30% discount! So roll up the rug in your family room, lug your Grandma’s handmade oriental rug from the living room and toss the throw rugs scattered around the house in the car and come see how Russell Martin does area rug cleaning!

In About Russell Martin Tags cleaning, processes
Comment

The Showroom Greeters

If you’ve been in the showroom recently, you may have met our Russell Martin greeters.  Baa-sley is our (stuffed) sheep.  He has quite a big personality and loves to dress up for holidays and other special events. Our other greeter is Maxwell who is our littlest employee. Max is 2 and stops in the showroom a few days a week after preschool to “help.” He belongs to Sam, our installation and cleaning manager, and Rebecca, one of our designers. 

Both Max and Baa-sley love to meet new people  so the next time you Lug Your Rug for cleaning or stop in to shop for carpet, don’t forget to introduce yourself!

Featured
What Does Value Mean At Russell Martin?
May 31, 2018
What Does Value Mean At Russell Martin?
May 31, 2018

The team at Russell Martin Carpet & Rugs explains what value means to them at their small business.

May 31, 2018
Carpet Trends
May 18, 2018
Carpet Trends
May 18, 2018

Russell Martin Carpet & Rugs details the Summer 2018 carpeting trends.

May 18, 2018
It’s A Bird…It’s A Plane… It’s a New Carpet Warranty?
May 11, 2018
It’s A Bird…It’s A Plane… It’s a New Carpet Warranty?
May 11, 2018

Karastan announces a new All Pet Protection & Warranty to protect your carpeting from your pet!

May 11, 2018
How to Clean!
May 4, 2018
How to Clean!
May 4, 2018

You don't have to be Suzy Homemaker to clean just about anything using the T.A.C.T method.

May 4, 2018
Ask Russ: How Do I Clean Muddy Paw Prints? When Should I Clean Furniture?
Apr 27, 2018
Ask Russ: How Do I Clean Muddy Paw Prints? When Should I Clean Furniture?
Apr 27, 2018

Russ answers questions like: How often show I have my furniture cleaned? And how do I know if it can be cleaned? With the snow melting and all this rain, my dogs keep tracking mud onto my beautiful carpet. What’s the best way to get this cleaned up?

Apr 27, 2018
What’s Trending Now?
Apr 13, 2018
What’s Trending Now?
Apr 13, 2018
Apr 13, 2018
How We Clean Area Rugs
Mar 19, 2018
How We Clean Area Rugs
Mar 19, 2018
Mar 19, 2018
What’s Trending Now?
Feb 27, 2018
What’s Trending Now?
Feb 27, 2018

Over the past few years, we’ve noticed a shift from clients carpeting the first floor of their homes, to installing hardwood floors throughout. These wood floors are beautiful and can make a statement on their own. What's popular in keeping these floors beautiful?

Feb 27, 2018
Russell Martin Carpet and Rugs Gold Standard Award.png
Feb 6, 2018
Naperville Carpet Company Ranks Second in the World
Feb 6, 2018

Naperville company Russell Martin Carpets and Rugs took second place at the World Floor Covering Association (WFCA)’s Gold Standard Awards in the under $10 million in sales volume category. Russell Martin was named the number two store out of all of the hardwood, tile, laminate and carpet stores in the world for Quality, Ethics and Community Service.

Feb 6, 2018
Five Signs its Time to Replace Your Carpeting
Feb 1, 2018
Five Signs its Time to Replace Your Carpeting
Feb 1, 2018

Most homeowners hold off on major home purchases until it’s absolutely time. Here are 5 signs its time to replace your carpet

Feb 1, 2018
facebook
  • Contact Us
  • Frequently Asked Questions

633 N. Washington St. Naperville, IL | PH: 630-961-1312

Showroom Hours:

Mon-Fri 9am-3pm

Sat 10am - 2pm

Also available by appointment

Please call the showroom on holidays for special hours

Russell Martin Carpet and Rugs

Russell Martin Carpet and Rugs is known as the premier carpet and rug sales and cleaning firm in Naperville, IL and the surrounding area. 

Russell Martin Carpets & Rugs | 633 N Washington St, Naperville, IL, 60563

facebook